Social media spaces

Social media spaces

Toowoomba Regional Council maintains a presence on Twitter, YouTube and Facebook.

Our aim is to keep residents up to date about council activities in the region.

By using social media we:

  • aim to improve the way we communicate with those using mobile devices.
  • supplement the information we publish on our website.
  • can remind you of important events and alert you to late-breaking news.
  • can link to interesting and useful information about TRC published by other people.
  • can keep up with the changing nature of communication on the internet.

For more information about which services you would like to subscribe or follow please use the menu tabs (left)

Twitter @ToowoombaRC

Twitter is a web-based group messaging service.

Toowoomba Regional Council has an account on Twitter – @ToowoombaRC – and we invite you to follow us. The web version of our account can be found at: twitter.com/#!/toowoombarc.

Who is @ToowoombaRC?

@ToowoombaRC is monitored by council's Web team - part of Customer service.

Our aim is to keep residents up to date about council activities in the region.

  • We can improve the way we communicate with those using mobile devices.
  • Our Twitter channel supplements the information we publish on our website.
  • We can remind you of important events and alert you to late-breaking news.
  • We can link to interesting and useful information about TRC published by other people.
  • The changing nature of communication on the internet and our use of this channel will be influenced by your participation and response to it.

Read more: Twitter @ToowoombaRC

ToowoombaRegion on YouTube

Council produces promotional television stories and advertisments regularly.

You can view these videos via our YouTube channel.

If you wish to subscribe to our YouTube account, it is www.youtube.com/ToowoombaRegion

Toowoomba Regional Council on Facebook

Visit us on Facebook - facebook.com/ToowoombaRC.

The use of social media sites by Toowoomba Regional Council allows us to exchange information with our ratepayers, residents, other members of the community and visitors. These sites are designed to be non-political and to deal with the everyday issues of local government.

Our social media sites will not be used for any political campaigning or commentary. Any comments about the next council election or individual candidates will be promptly removed. However, we welcome any comments or feedback about council services or day-to-day operations. As is our current practice, these postings will be responded to on a case-by-case basis.

We use social media sites such as Facebook, Youtube and Twitter to complement information already on our council website.  While we encourage discussion as 'open to comment' pages,  we moderate comments to exclude anything that is deemed rude, offensive or inappropriate.

In order to process feedback and suggestions appropriately we prefer to deal with real people and may ban users in breach of facebook registration and account security guidelines. Eg: https://www.facebook.com/legal/terms

We do not encourage noticeboard type content on council pages, and will remove notices that are promoting events or causes.  There are other pages on Facebook that are dedicated to spreading your word about your business and events.

Council actively promotes the use of the Toowoomba Region Events register - a free resource for the sharing of local events.

If you wish to contact council in an urgent, detailed or private manner please call our customer service team on 131 TRC.

It may not be cool to 'like' or 'follow' council, but if you are a social media user and you like the mobile age of communication, we invite you to participate.

Council staff contribute to some Facebook pages relating to special areas of interest:

  • Toowoomba Regional Libraries
  • Toowoomba Carnival of Flowers
  • Youth Connect

You can find links to these other council pages in the 'likes' section of our main Facebook page.

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Contact us

131-TRC (872)

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Customer Service Centre - 4 Little St, Toowoomba

Hours of operation - 8.30am to 5.00pm Monday to Friday

SES Emergency - 132 500