Request a service

Customer service operator in action

You can request a council service a number of ways. Please choose a method that best suits you:

Online service requests using our ePathway system
With a smartphone use the 'Snap send solve' app
Send us an email
Contact us by phone or
Come in and visit your local service centre.

Last Updated on Thursday, 16 February 2012 13:12

Online service requests

1 To lodge a customer service request (opens in new window) via the internet, click one of the links below and complete the online form. Using this option logs your request straight into our system and allows you to track progress online.

The following areas are currently available for online lodgement (all links open in new windows).

Animals
Changes of address

Requests via smartphone

2 Using your smartphone you are able to send a photo, map and description of any issue that requires action by council. Your request is sent from your phone via email and will be processed by Customer Service Officers.

The 'Snap send solve' app is available for iPhone and Android smartphones and can be downloaded free from your app store / market. More information can be found at snapsendsolve.com. If you find other applications that perform a similar function for our region please let us know.

Clifton	Millmerran
Crows Nest	Oakey
Goombungee	Pittsworth
Greenmount	Toowoomba
Highfields

Request a service

Online service requests

Requests via smartphone

Write to council

Phone council

Service centres