A clean, sustainable water supply is vital for our health and one of the most important issues facing the region. The provision of a safe and secure water supply is one of the main responsibilities of council, as is the treatment of wastewater to environmentally safe standards.
Along with council, the community is also responsible for a dependable water supply by ensuring water is used wisely and effectively. This minimises excessive water use and the environmental impacts of water shortages, as well as postponing the need for investment in further water supply infrastructure.
The responsibility to provide a safe and secure water supply is supported by consistent management of water demand, including:
Find information on water supply and dam levels, water and wastewater treatment, waterwise gardening, education resources, business needs and tips to conserve water inside and outside the home. Infomation about water restrictions can be found in the menu on left under 'Water restrictions'.
The Water Supply (Safety and Reliability) Act 2008 requires Toowoomba Regional Council, as a water service provider, to prepare and operate its drinking water schemes in accordance with a Drinking Water Quality Management Plan (DWQMP), which must be approved by the Queensland Government Office of the Water Supply Regulator (OWSR). Council’s DWQMP for the Toowoomba, Crows Nest, Hampton, Highfields, Perseverance and Cressbrook drinking water schemes was approved on 28 June 2011. A DWQMP covering the remaining Toowoomba Regional Council drinking water schemes has been prepared and submitted to the OWSR, and is awaiting approval.
The Act also requires drinking water service providers that hold approved DWQMPs to prepare an annual report on performance against the approved plan, and submit the report to the OWSR within 120 working days of the end of each financial year. Toowoomba Regional Council’s first annual report, covering the Toowoomba, Crows Nest, Hampton, Highfields, Perseverance and Cressbrook drinking water schemes was prepared and submitted to the OWSR on 19 November 2012.
Copies of the 2011-12 Drinking Water Quality Management Plan Annual Report are available for perusal at each of Council’s Customer Service Centres. Copies of the report may also be obtained in electronic or printed form, by contacting the Administration Officer, Water Operations, on telephone 131 872 or emailing council.