Water supply & dams

Water supply and dams

Cooby DamA clean, sustainable water supply is vital for our health and one of the most important issues facing the region. The provision of a safe and secure water supply is one of the main responsibilities of council, as is the treatment of wastewater to environmentally safe standards.

Along with council, the community is also responsible for a dependable water supply by ensuring water is used wisely and effectively. This minimises excessive water use and the environmental impacts of water shortages, as well as postponing the need for investment in further water supply infrastructure.

The responsibility to provide a safe and secure water supply is supported by consistent management of water demand, including:

  • Water use education
  • Business engagement
  • Statutory measures
  • Sustainable water restrictions.

Find information on water supply and dam levels, water and wastewater treatment, waterwise gardening, education resources, business needs and tips to conserve water inside and outside the home. Information about water restrictions can be found in the menu on right under 'Water restrictions'.

Drinking Water Quality Management Plan

Toowoomba Regional Council Drinking Water Quality Management Plan 2012-2013 Annual Report

The Water Supply (Safety and Reliability) Act 2008 requires Toowoomba Regional Council, as a water service provider, to prepare and operate its drinking water schemes in accordance with a Drinking Water Quality Management Plan (DWQMP), which must be approved by the Queensland Water Supply Regulator (QWSR). Following approval of Part 2 of our DWQMP by the QWSR on 25 February 2013, all of Council’s drinking water schemes are covered by an approved DWQMP.

The Act requires drinking water service providers that hold approved DWQMPs to prepare an annual report on performance against the approved plan, and submit the report to the QWSR within 120 working days of the end of each financial year. Toowoomba Regional Council’s first annual report, covering the Toowoomba, Crows Nest, Hampton, Highfields, Perseverance and Cressbrook drinking water schemes was prepared and submitted to the OWSR on 19 November 2012. Our second annual report, incorporating all of Toowoomba Regional Council’s drinking water schemes, was submitted on 16 December 2013.

Copies of the 2012-13 Drinking Water Quality Management Plan Annual Report are available for perusal at each of Council’s Customer Service Centres. Copies of the report may also be obtained in electronic or printed form, by contacting the Administration Officer, Water Operations, on telephone 131 872 or emailing council.

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Customer Service Centre - 4 Little St, Toowoomba

Hours of operation - 8.30am to 5.00pm Monday to Friday

SES Emergency - 132 500