Toowoomba Regional Council's (TRC) commitment to customer service has seen some exciting changes to the way council does business.
Council has one central phone number for all enquiries including after-hours emergencies 131 TRC (872).
After-hours emergencies are classified as a matter that poses an immediate risk to health, life, property or environment
After-hours emergencies include:
- Water main burst
- Water leaks
- Traffic signals not working
- Dog attacks
- Serious environmental incidents
- Call outs from emergency services
- Trees on roads
- Dangerous pot holes
- Sewer blockages/overflows.

